Sample On-Call Agreement

Sample On-Call Agreement

A sample on-call agreement is a document that outlines the terms and conditions for an employee who is required to be available for work outside of their regular hours. This agreement is often used in industries where emergency response or after-hours support is necessary, such as healthcare or IT.

The purpose of an on-call agreement is to establish clear expectations for both the employer and employee, ensuring that there is no confusion or miscommunication regarding on-call duties. It also protects the employee by defining their compensation and work hours, ensuring that they are fairly compensated for their time and are not overworked.

Here are some key elements that should be included in a sample on-call agreement:

1. Work hours and availability: The agreement should clearly outline the hours that the employee will be on-call and available to work. This includes evenings, weekends, and holidays, as well as any other times that the employer requires the employee to be available.

2. Compensation: The agreement should detail the employee`s compensation for being on-call, including any hourly rate, overtime pay, or additional compensation for working during off-hours.

3. Call response time: The agreement should specify how quickly the employee is expected to respond to a call or message when on-call, and the consequences of failing to do so.

4. Workload and responsibilities: The agreement should define the employee`s workload and the responsibilities they will have while on-call. This may include specific tasks or procedures that they are expected to follow, as well as any other duties that they may be required to perform.

5. Communication: The agreement should outline the communication channels that the employee is expected to use while on-call, such as phone, email, or text message. It should also specify the person or department that the employee should contact in the event of an emergency.

6. Duration of the agreement: The agreement should specify the length of time that the employee will be required to be on-call, as well as any renewal or termination clauses.

Overall, a well-crafted on-call agreement is essential for mitigating potential misunderstandings or legal issues between the employer and employee. By clearly defining each party`s responsibilities and compensation, both parties can feel confident that they are on the same page.

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